Room/Location Floor Level Building Computer Count

Saints Center

Bottom Floor Saints Center
(Open 24 Hours)
 12 PC + 1 iMac
Computer Center Bottom Floor Administration 12 Windows PCs
3147 Bottom Floor  Administration  2 Windows PCs + 3 iMacs
3122/Mac Lab Bottom Floor Administration  16 iMacs + 1 Instructor iMac
Library 1, 2, and 3 Library 32 Windows PCs
 S301 Biology Science  2 Windows PCs
S224A Math & Physics Science  15 Windows PCs 
Cabrini 103 & 111 Psychology Cabrini Hall 14 Windows PCs
103 Finance Lab First Floor Academic Center 20 Windows PCs
207 Innovation Lab Second Floor Academic Center 2 iMacs
307 Third Floor Academic Center 32 Windows PCs
312 Third Floor Academic Center 30 Windows PCs
314 Third Floor Academic Center 24 Windows PCs

Open a Support Ticket

Website: http://helpdesk.thomasmore.edu

Email: helpdeskticket@thomasmore.edu

Phone: (859) 344-3646

Stop by: Lower level of the administration building (Computer Center). See hours above.

Please visit our Bookings Page to schedule a personalized one-on-one IT Services Help Session.
Schedule an
IT Services
Help Session

Thomas More Email accounts remain active until a student is no longer considered “Current”--which means that they are not registered for Classes. If a student graduates or is not registered, they will have access to their email account for seven months from the last day of their class.

Password Requirements

Passwords will expire every 180 days and must be changed.

After your password is reset, be sure to put the new password on ALL devices including phones, tablets, computers, etc.

To reset your password, you must go to the Thomas More Account Management Page

All new passwords must meet the following complexity requirements:

  • At least eight (8) characters in length
  • Cannot contain your user name
  • Cannot contain your full name or any part of your full name (first, middle, last, etc.)
  • The new password must have at least three characters different from the previous two passwords used.
  • The password must contain at least one character from three of the five types of character, uppercase, lowercase, numeric, non-alphanumeric characters, and other characters:
      • Uppercase characters - all uppercase European-language characters, with diacritical marks, as well as Greek and Cyrillic characters.
      • Lowercase characters - all lowercase European-language characters, with diacritical marks, as well as Greek and Cyrillic characters.
      • Numeric characters - 0, 1, 2, 3, 4, 5, 6, 7, 8, and 9.
      • Non-alphanumeric characters - any of the following special characters: ( ) ` ~ ! @ # $ % ^ & * - + = | \ { } [ ] : ; " ' <> , . ? / _.
      • Other characters - any Unicode character that is categorized as an alphabetic character but is not uppercase or lowercase. This includes Unicode characters from Asian languages.

 

Failed Login Attempts

After 3 invalid login attempts with a user name and incorrect password, the system will lock out the user account preventing access to all Thomas More resources. The account will automatically unlock after 30 minutes. If you continue to have a problem after that please contact the helpdesk at 859-344-3646

Inactive/Idle Computers

All computers will be automatically locked after 25 minutes of inactivity. To regain use of the machine, the user must enter their password. Locking the computer does not close open applications or log the user off, it merely prevents access to your work.

 
David Moeschl
IT Director

Office: 133 - Covington Hall
Phone: (859)344-3698 
 
 
Jacob Schweinefuss
Programmer /Data Analyst

Office: 132 - Covington Hall
Phone: (859) 344-3565 
 
Shelly Kelley
IT Associate Manager

Office: Computer Center (3125)
Phone: (859) 344-3351 
 
Scott Carmichael
Network and System Administrator

Office: 134 - Covington Hall
Phone: (859) 344-3600
 

 

 
Cole A. (SR)
Cole (SR)
 
Michael (JR)
Michael (SO)
 
Alex (JR)
Alex (SO)
 
Aaron (SO)
Aaron (FR)
 
Isabella (SO)
Isabella (FR)
 
Nick (SO)
Nick (FR)
 
Grace (SO)
Grace (FR)
Zach (FR)
Cole B. (FR)