Skip To Content

Search
You are here:  IT Services > Home
Room/Location Floor Level Building Hours Computer Count
Computer Center Bottom Floor Administration M-Th: 7:30AM - 10:00PM Fri: 7:30AM - 5:00PM
Sat: 8:30AM - 12:30PM
15 Windows PCs
3107 Bottom Floor  Administration M-Th: 7:30AM - 10:00PM Fri: 7:30AM - 5:00PM
Sat: 8:30AM - 12:30PM
30 Windows PCs
3122 Bottom Floor  Administration  M-Th: 7:30AM - 10:00PM Fri: 7:30AM - 5:00PM
Sat: 8:30AM - 12:30PM
24 Windows PCs 
3147 Bottom Floor  Administration  M-Th: 7:30AM - 10:00PM Fri: 7:30AM - 5:00PM
Sat: 8:30AM - 12:30PM
12 Windows PCs
Library 1, 2, and 3 Library/Theater M-Th: 7:45AM - 12:00AM Fri: 7:45AM - 4:15PM
Sat: 10:0AM - 4:00PM Sun: 2:00PM - 12:00AM
24 Windows PCs
Saints Center Bottom Floor Saints Center M-Sun: 24 hours  12 PCs + 1 iMac
3305/Mac Lab 3300 Business Hallway Admnistration M-Th: 7:30AM - 10:00PM Fri: 7:30AM - 5:00PM
Sat: 8:30AM - 12:30PM
 12 iMacs
 S301 Biology Science M-Fri: 8:00AM - 5:00PM   3 Windows PCs
 S224/S224A Math & Physics Science  M-Fri: 8:00AM - 5:00PM   25 Windows PCs 
 S101 Psychology Science  M-Fri: 8:00AM - 5:00PM   10 Windows PCs 

 

Open a Support Ticket

Website: http://helpdesk.thomasmore.edu

Email: helpdeskticket@thomasmore.edu

Phone: (859) 344-3646

Stop by: Lower level of the administration building (Computer Center). See hours above.

Thomas More Email accounts remain active until a student is no longer considered “Current”--which means that they are not  registered for Classes. If a student graduates or is not registered, they will have access to their email account for seven months from the last day of their class.

Password Policy

Passwords will expire every 180 days and must be changed.

After your password is reset, be sure to put the new password on ALL devices including phones, tablets, computers, etc.

Reset Your Password Here

All new passwords must meet the following complexity requirements:

  • At least eight (8) characters in length
  • Cannot contain your user name
  • Cannot contain your full name or any part of your full name (first, middle, last, etc.)
  • The new password must have at least three characters different from the previous two passwords used.
  • The password must contain at least one character from three of the five types of character, uppercase, lowercase, numeric, non-alphanumeric characters, and other characters:
    • Uppercase characters - all uppercase European-language characters, with diacritical marks, as well as Greek and Cyrillic characters.
    • Lowercase characters - all lowercase European-language characters, with diacritical marks, as well as Greek and Cyrillic characters.
    • Numeric characters - 0, 1, 2, 3, 4, 5, 6, 7, 8, and 9.
    • Non-alphanumeric characters - any of the following special characters: ( ) ` ~ ! @ # $ % ^ & * - + = | \ { } [ ] : ; " ' < > , . ? / _.
    • Other characters - any Unicode character that is categorized as an alphabetic character but is not uppercase or lowercase. This includes Unicode characters from Asian languages.

 

Failed Login Attempts

After 3 invalid login attempts with a user name and incorrect password, the system will lock out the user account preventing access to all Thomas More resources. The account will automatically unlock after 30 minutes. If you continue to have a problem after that please contact the helpdesk at 859-344-3646

Inactive/Idle Computers

All computers will be automatically locked after 25 minutes of inactivity. To regain use of the machine, the user must enter their password. Locking the computer does not close open applications or log the user off, it merely prevents access to your work.

Sean Kapsal
Director of IT

Office: 3105 - Administraton Building
Phone: (859) 344-3698 
Fax: (859) 344-3345 
 
Shelly Kelley
IT Help Desk Supervisor /AV Lead

Office: Computer Center (3125)
Phone: (859) 344-3351 
Fax: (859) 344-3345 
 
Scott Carmichael
Network and System Administrator

Office: 3137 - Administraton Building
Phone: (859) 344-3600 
Fax: (859) 344-3345 
 
Al Halligan
Systems Analyst
Jenzabar CX
 

Office:  3162 - Administration Building
Phone: (859) 344-4051 
Fax: (859) 344-3345 
 
Jacob(SR)                 Ryan(SR)
 David(SO)               Brandon(SO)
Jeff(JR)                 Andrew(SO)
Aaron(FY)               Brendon(FY)